{"id":80,"date":"2020-06-10T09:21:51","date_gmt":"2020-06-10T09:21:51","guid":{"rendered":"https:\/\/staging.trooya.com\/blog\/?p=80"},"modified":"2020-06-10T09:21:51","modified_gmt":"2020-06-10T09:21:51","slug":"trooya-social-customer-care-reimagined","status":"publish","type":"post","link":"https:\/\/staging3.trooya.com\/blog\/2020\/06\/10\/trooya-social-customer-care-reimagined\/","title":{"rendered":"Trooya \u2013 Social Customer Care Reimagined"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9\" src=\"https:\/\/web.archive.org\/web\/20170323183259im_\/https:\/\/i0.wp.com\/trooya.com\/blog\/wp-content\/uploads\/2017\/02\/Trooya-e1486048948243.png?resize=300%2C228&amp;ssl=1\" alt=\"Trooya\" width=\"300\" height=\"228\" data-attachment-id=\"9\" data-permalink=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/trooya.com\/blog\/2017\/03\/trooya-social-customer-care-reimagined\/trooya-2\/\" data-orig-file=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/i0.wp.com\/trooya.com\/blog\/wp-content\/uploads\/2017\/02\/Trooya-e1486048948243.png?fit=300%2C228&amp;ssl=1\" data-orig-size=\"300,228\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Trooya\" data-image-description=\"\" data-medium-file=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/i0.wp.com\/trooya.com\/blog\/wp-content\/uploads\/2017\/02\/Trooya-e1486048948243.png?fit=300%2C228&amp;ssl=1\" data-large-file=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/i0.wp.com\/trooya.com\/blog\/wp-content\/uploads\/2017\/02\/Trooya-e1486048948243.png?fit=300%2C228&amp;ssl=1\" \/><\/p>\n<p>We at Germin8 are proud to announce that Trooya, our newest product, has come out of its private\u00a0beta phase and is now available to all globally. In its private beta, Trooya was used extensively and\u00a0exclusively by a large telco, a large private bank, logistic companies and even by consumer facing\u00a0government departments.<!--more--><\/p>\n<article id=\"post-61\" class=\"post-61 post type-post status-publish format-standard hentry category-uncategorized\">\n<div class=\"entry-content\">\n<p>Trooya is a cloud-based social media contact center that enables you to respond to customers, resolve\u00a0their issues and earn their goodwill. Some of the key intelligence built into the tool revolve around smart\u00a0workflows that enable teams to collaboratively attend to customers, prioritize important customers and\u00a0automate the allocation of customer service agents to customer interactions. The product comes withthree pricing plans: Beginner, Professional and Enterprise, based on the volume of usage and support\u00a0levels.<\/p>\n<p>Trooya is meant for customers who want to implement social media customer service and receive moderate to large number of customer posts every day. You can avail a 15 day free trial to see if\u00a0Trooya is right for you.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"sharedaddy sd-sharing-enabled\">\n<div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\">\n<h3 class=\"sd-title\">Share this:<\/h3>\n<div class=\"sd-content\">\n<ul>\n<li class=\"share-twitter\"><a class=\"share-twitter sd-button share-icon\" title=\"Click to share on Twitter\" href=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/trooya.com\/blog\/2017\/03\/trooya-social-customer-care-reimagined\/?share=twitter&amp;nb=1\" target=\"_blank\" rel=\"nofollow noopener\" data-shared=\"sharing-twitter-61\">Twitter<\/a><\/li>\n<li class=\"share-facebook\"><a class=\"share-facebook sd-button share-icon\" title=\"Click to share on Facebook\" href=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/trooya.com\/blog\/2017\/03\/trooya-social-customer-care-reimagined\/?share=facebook&amp;nb=1\" target=\"_blank\" rel=\"nofollow noopener\" data-shared=\"sharing-facebook-61\">Facebook<\/a><\/li>\n<li class=\"share-google-plus-1\"><a class=\"share-google-plus-1 sd-button share-icon\" title=\"Click to share on Google+\" href=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/trooya.com\/blog\/2017\/03\/trooya-social-customer-care-reimagined\/?share=google-plus-1&amp;nb=1\" target=\"_blank\" rel=\"nofollow noopener\" data-shared=\"sharing-google-61\">Google<\/a><\/li>\n<li class=\"share-end\"><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<footer class=\"entry-footer\"><\/footer>\n<\/article>\n<nav class=\"navigation post-navigation\" role=\"navigation\">\n<h2 class=\"screen-reader-text\">Post navigation<\/h2>\n<div class=\"nav-links\">\n<div class=\"nav-next\"><a href=\"https:\/\/web.archive.org\/web\/20170323183259\/https:\/\/trooya.com\/blog\/2017\/03\/why-we-built-trooya\/\" rel=\"next\">Why we built Trooya<\/a><\/div>\n<\/div>\n<\/nav>\n<div id=\"comments\" class=\"comments-area\">\n<div id=\"respond\" class=\"comment-respond\">\n<h3 id=\"reply-title\" class=\"comment-reply-title\">Leave a Reply<\/h3>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We at Germin8 are proud to announce that Trooya, our newest product, has come out of its private\u00a0beta phase and is now available to all globally. In its private beta, Trooya was used extensively and\u00a0exclusively by a large telco, a large private bank, logistic companies and even by consumer facing\u00a0government departments.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-80","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":1,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts\/80\/revisions"}],"predecessor-version":[{"id":81,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts\/80\/revisions\/81"}],"wp:attachment":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/media?parent=80"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/categories?post=80"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/tags?post=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}