{"id":63,"date":"2020-06-10T08:55:25","date_gmt":"2020-06-10T08:55:25","guid":{"rendered":"https:\/\/staging.trooya.com\/blog\/?p=63"},"modified":"2020-06-10T08:55:25","modified_gmt":"2020-06-10T08:55:25","slug":"4-lessons-that-brands-must-learn-from-the-jet-airways-fiasco","status":"publish","type":"post","link":"https:\/\/staging3.trooya.com\/blog\/2020\/06\/10\/4-lessons-that-brands-must-learn-from-the-jet-airways-fiasco\/","title":{"rendered":"4 lessons that brands must learn from the Jet Airways fiasco"},"content":{"rendered":"<p>Saying sorry is simple. However, brands do not like to own up to their mistake and end up playing a blame game or giving an explanation that might not necessarily address the concern of the customers. That is exactly what happened with the passengers who flew in Jet Airways Mumbai-Jaipur flight in September. The flight<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Saying sorry is simple. However, brands do not like to own up to their mistake and end up playing a blame game or giving an explanation that might not necessarily address the concern of the customers. That is exactly what happened with the passengers who flew in Jet Airways Mumbai-Jaipur flight in September. The flight<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-63","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":1,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts\/63\/revisions"}],"predecessor-version":[{"id":64,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/posts\/63\/revisions\/64"}],"wp:attachment":[{"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/media?parent=63"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/categories?post=63"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging3.trooya.com\/blog\/wp-json\/wp\/v2\/tags?post=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}